Last Updated: November 2, 2025
1. Introduction
Welcome to SatelliteAI, a product of On Beat Digital LLC ("On Beat Digital," "we," "our," or "us"). SatelliteAI is a data-driven SEO, analytics, and AI orchestration platform that serves both commercial and regulated-industry clients. This Privacy Policy explains how we collect, use, share, and protect information when you access or use our website, web application, mobile application, APIs, or related services (collectively, the "Service").
By using SatelliteAI, you agree to this Privacy Policy. If you do not agree, please do not use the Service.
2. Who We Are & How to Contact Us
Contact Information
We are responsible for processing your personal data and ensuring that it is handled in accordance with applicable data-protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and other relevant U.S. and international privacy standards.
3. Information We Collect
a. Account & Profile Information
- Name, email, company, job title, phone number, billing address, and authentication credentials
- Payment information (collected through secure, PCI-compliant processors)
b. Usage & Device Information
- Log data, browser type, IP address, device model, operating system, time zone, and language
- Feature interactions, search queries, and performance metrics to improve user experience
c. Content You Provide
- Uploaded files, URLs, analytics data, SEO reports, claim documents, schemas, and other content you input into SatelliteAI
d. Third-Party Integrations
- Data obtained through integrations (e.g., Google Search Console, Adobe Analytics, Eloqua, AWS Glue, Databricks, Redshift)
- We only access data you explicitly authorize
e. Cookies & Tracking
- We use essential, performance, and analytics cookies for session management and traffic analysis
- You can manage cookies in your browser; disabling some may affect functionality
4. How We Use Your Information
We use collected information to:
- Operate and maintain SatelliteAI
- Authenticate users and provide secure access
- Personalize dashboards, reports, and analytics
- Analyze performance to improve reliability and features
- Provide customer support and respond to inquiries
- Send product updates, technical notices, and marketing (with consent)
- Comply with applicable laws, regulations, and security standards
All processing activities are limited to the purposes stated above and adhere to data-minimization principles.
5. How We Share Information
We may share limited data as follows:
a. Service Providers
- Trusted vendors (e.g., AWS, Databricks, Adobe, Stripe, Google Cloud) assist with hosting, analytics, payments, and communications
- All are bound by data-processing agreements and required to use your data only for authorized purposes
b. Enterprise Clients
- When you use SatelliteAI under an enterprise contract, data ownership and processing responsibilities are governed by your agreement
- We only access client data for technical or support reasons
c. Legal and Regulatory Requirements
- We may disclose data to comply with lawful requests, protect our rights, prevent fraud, or ensure the safety of users
d. Business Transfers
- If On Beat Digital undergoes a merger, acquisition, or sale, your data may transfer subject to the same protection standards
6. Data Retention
We retain personal data only as long as necessary:
- Account data: Kept for the life of your account + 60 days after deletion
- Usage logs: Retained for up to 24 months for analytics and security
- Regulated-industry audit data: Retained per contractual and 21 CFR Part 11 requirements
You may request deletion at any time (see Section 9).
7. Security Measures
On Beat Digital employs a multi-layered security program:
- Encryption: All data in transit and at rest uses AES-256 or TLS 1.3
- Access Control: Least-privilege RBAC with multi-factor authentication
- Monitoring: 24/7 intrusion detection and audit logging
- Compliance: SOC 2 Type II, ISO 27001, and HIPAA-aligned controls
- Resilience: Regular backups and disaster-recovery testing
8. Special Compliance for Regulated Industries
SatelliteAI includes optional modules and configurations designed for regulated clients:
- HIPAA/HITECH: We sign Business Associate Agreements (BAA) upon request
- 21 CFR Part 11: Electronic signatures and immutable blockchain audit trails support regulatory integrity and traceability
- Data Residency: Regional data hosting and segregated tenancies available for enterprise clients
- Audit Logging: Tamper-evident ledger records every user action
- ETL Governance: Controlled data flows via AWS Glue and Databricks with explicit access governance
9. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access / Correction / Deletion: Request to see or delete your personal data
- Data Portability: Receive a machine-readable copy of your data
- Opt Out of Marketing: Unsubscribe via email or account settings
- Restrict Processing: Request limitation of certain processing activities
- Withdraw Consent: You can withdraw any given consent at any time
- Non-Discrimination: We will not deny services or offer different prices based on privacy choices
To exercise these rights, contact privacy@satelliteai.io. We respond to verified requests within 30 days (or as required by law).
10. International Data Transfers
SatelliteAI operates globally using cloud providers in the United States and other regions. Where applicable, we rely on Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms for international data flows.
11. Children's Privacy
SatelliteAI is not intended for children under 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have done so inadvertently, please contact us to delete it.
12. Third-Party Links and Integrations
The Service may contain links to third-party websites or integrations (e.g., Google APIs, Adobe services, LinkedIn). We are not responsible for their privacy practices. Please review their policies before providing personal data.
13. Changes to This Policy
We may update this Privacy Policy to reflect changes in technology or regulations. When we do, we will update the "Last Updated" date above and notify users via email or in-app notice if changes are material.
14. Complaints & Dispute Resolution
If you believe your data has been handled improperly, please contact us first at privacy@satelliteai.io.
If you are located in the EU or UK, you may also lodge a complaint with your local Data Protection Authority.
15. Governing Law
This Privacy Policy is governed by the laws of the State of Colorado and the United States, without regard to conflicts of law principles.